Intercontinental San Juan

ex. San Juan Grand Beach Resort and Casino

5961 Isla Verde Avenue, San Juan, Puerto Rico, 00979show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Puerto Rico

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Overview

Intercontinental San Juan lies in the business area of San Juan and offers direct access to Little Switzerland. The property blends a Mediterranean architecture with all necessary comforts. Placed walk from secluded beaches, Intercontinental San Juan features exquisite services.

It is located in Isla Verde district, approximately 3.2 km from Barbosa Park. This venue is within 30 minutes' drive from Fort San Felipe del Morro.

A cove and a lagoon are within easy walking distance.

Intercontinental San Juan boasts an oceanfront setting within 10 minutes drive to Luis Munoz Marin Intl airport.

Rooms

The rooms offer tropical interiors as well as individual climate control, tea and coffee making facilities and a seating area. All modern units have views of the sea or the Atlantic Ocean. They also include bathrooms with a roll in shower, a hairdryer and complimentary toiletries.

Eat & Drink

The hotel offers a buffet breakfast daily. Restaurant at the hotel has Japanese menu. Enjoy your evening at the sports bar with cocktails, tea and coffee. Guests can dine at Ruth's Chris Steak House and Trattoria Italiana at The InterContinental San Juan located within 5 minutes' walk away.

A full breakfast is served and charges are applicable. 

Services

The property offers a luggage storage, a cash machine and a beauty salon along with computers, a business centre and a meeting room.

Relax

The hotel features a health club, a spa centre and a steam room as well as Turkish steam bath and massage services. Active guests will benefit from a gym and a fitness centre available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Public parking is possible on site.

The personnel at the hotel speaks English, German, French, Spanish, Dutch, Portuguese.

Year renovated:   2012.  Number of floors:   15.  Number of rooms:   398.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services

Children

  • Cots
  • Babysitting/Child services
  • Video games
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Casino
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Lagoon view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid films
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Ruth's Chris Steak HouseRuth's Chris Steak House100 ft187 Isla Verde Ave. (Intercontinental Resort & Casino)
Mi CasitaMi Casita500 ftPlazoleta Isla Verde
Il Mulino New YorkIl Mulino New York200 ft6063 Isla Verde Avenue
La Piccola FontanaLa Piccola Fontana200 ft6063 Isla Verda Avenue
Trattoria Italiana at The InterContinental San JuanTrattoria Italiana at The InterContinental San Juan300 ft5961 avenida Isla Verde
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Sagrado Corazon StationSagrado Corazon Station2.6 mi
Sagrado Corazon StationSagrado Corazon Station2.6 mi
Barbosa ParkBarbosa Park1.9 mi
Museum of Contemporary Art Museum of Contemporary Art 1.9 miSacred Heart University Eduardo Conde Avenue
Ocean Park BeachOcean Park Beach2.7 mi San JuanPuerto Rico
Old San JuanOld San Juan3.7 mi San JuanPuerto Rico
Puerto Rico Convention CenterPuerto Rico Convention Center4.8 mi100 Convention Blvd
Condado LagoonCondado Lagoon6.0 mi San JuanPuerto Rico
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Getting around
Airports
Luis Munoz Marin Intl (SJU)1.2 mi
Isla Grande (SIG)5.3 mi
Train
Sagrado Corazon Station2.7 mi
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Reviews
7.6
FabulousBased on  55  reviews

Rating by category:

8.8
Location
8.0
Rooms
8.0
Service
5.0
Dining
  • 5.0
    Guest rating

    We had only one day to spend in San Juan and they could give us the key at 4 pm!!! They were late 4.45 and did not comply with our reservation : 2 inter connected rooms. We had to accept to have 2 rooms far from each one with 2 kids Nothing was done to cover their mistake!!!

    Never again there, and do not recommend this hotel!

  • 10.0
    Exclusive

    The never closing pool.

    Room service did not bring what we order.

  • 8.2
    Fabulous

    Everything but the staff.

    The stuff. They were confused...they charged my card twice when I paid the rooms in cash.

  • 7.0
    Very good

    It was very clean and staff was helpful and friendly. The hotel was located in a convienent location with plenty other services around the facility.

    It was more of a family type with children hotel and we would have preferred a more adult atmosphere.

  • 9.2
    Superb

    Excellent service, first class facility, accommodating staff and elegant decor

    The location is a little seedy

  • 7.8
    Fabulous

    Excellent location and facilities in general,very friendly staff,nice ambience.The japanese restaurant is recommendable, price- and quality- wise.

    Small,old fahioned bath room ,towels quantity for swimmingpool use are limited and really small.The italian restaurant called Alfredo has nothing to do with "Alfredos" in Rome. Just the dishes have italian names, and the pasta was not fresh but sticky, tomato sauces are prepared with caned tomatoes,seafood were not fresh but deep frozen.Late check out cost is around 70 usd. Breakfast buffet cost is to high (33 usd including 15% servce charge) and poor in terms of quality an variance. After 7 days eating scrambled eggs,"home made" potatos oat meal,etc., Same kind of cheap fruits you get tired.

  • 9.0
    Superb

    speed elevators are necessary

    show all the cost related... is convenient show to the client when is the checking, because is very bad the surprises.

  • 10.0
    Exclusive

    Great location with nice swimming pool and clean room. Beach is also very nice out there. Professional staff.

  • 10.0
    Exclusive

    Personal super amable y diligente. El desayuno es increíblemente variado y sabroso.

  • 8.2
    Fabulous

    El hotel es muy bonito

    Lo q no me gustó fueron los precios deberían de mejorar en eso ya que la economia de P. R. esta muy mala

  • 9.4
    Exclusive

    Todo....inmaculado. Mucha seguridad, cuartos amplio cama excelente, piscina espectacular.

  • 3.2
    Guest rating

    La seguridad

    No hubo un buen trato en el check Out y cargaron a mi tarjeta de credito una noche adicional que nunca reservé y hasta el día de hoy no me han devuelto el dinero por un error de ellos.

  • 10.0
    Exclusive

    Tuve un pequeño incidente de picadura de abeja y el encargado de seguridad Walmyr se porto muy cortés y estuvo él y otros muy pendientes de si me afectaba o no la picadura. Muy buena atención en general.

    El incidente de la picada, pero todo lo demás fue bueno.

  • 9.2
    Superb

    Piscinas e bar da praia

    Fiat service nao muito cordial

  • 9.6
    Exclusive

    La cama era comoda y las almohadas

    Me querian cobrar cosas q no consumi del mini bar del cuarto

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Puerto Rico

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Luis Munoz Marin Intl (SJU)1.2 mi
Isla Grande (SIG)5.3 mi
Train
Sagrado Corazon Station2.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room